RC CATALOG2015_2016

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50 Student Support Services
2015-2016 Catalog
Student Support Services
Bookstore
TheReedleyCollegeandMaderaCommunityCollegeCenter
Bookstores are operated for the convenience of students. The
store carries student textbooks, supplies and other articles
of interest to the college community. Business hours for
the Reedley College Bookstore are 7:45 a.m. to 6:00 p.m.
Monday through Thursday and 7:45 a.m. to 3:45 p.m. on
Fridays. For Madera Community College Center, the store
hours are Monday through Thursday, 7:45 a.m. to 6:00
p.m., closed on Fridays. During the first and second weeks of
each semester, hours and days are extended. During summer
schedules, Reedley College’s Bookstores os open but on a
shortened day schedule. The store is not open in the evening.
TheMadera Community College Center Bookstore is closed
for the summer with exceptions for the first week of summer
school and textbook buy back. Please refer to the bookstores’
website for exact dates and times.
Refund Policy
1. A receipt is required. Students must present their
current cash register receipt with the correct dollar
amount of the merchandise during the stated refund
period. No refund will be given without the original
receipt. Students have 5 working days from the date on
the receipt to return textbooks and 30 days for
non-textbook items.
2. All sales are final on scantrons, tradebooks/novels,
study aides and various electronics and software
(if opened).
3. A full refund is given when a class has been cancelled
by the College and textbook(s) are in the same
conditions as initially bought. In other cases, there
may be a 10% handling/restocking charge.
4. Refunds will be issued in the same manner as paid (if
paid with a credit/debit card - refund will be made
to credit/debit card, not cash.)
5. Textbook condition: Books must be in new condition,
clean, free of all marks and erasures. Soiled, creased
or marked books will be considered a “used” book
and will be refunded at he used price (75% of new
book price). Wrapped, loose-leaf textbooks, e-books
or boxed merchandise are non-refundable once opened.
6. Used textbooks are sold “as is.” Because these books
have been used by other customers prior to sale, the
Bookstore cannot guarantee the life expectancy of
any used books. Used textbooks must be returned
in salable condition.
7. Access codes are non-returnable if opened or if codes
are exposed.
8. No refunds will be given during the last four weeks
of instruction of any term.
9. The Bookstore reserves the right to make the decision
on the condition or salability of the merchandise.
Personal checks are accepted with valid I.D.
and student identification number. There is a $25
service charge for all returned checks. Checks not
clearing will result in a hold on student records.
The Bookstore also accepts VISA, MasterCard,
Discover Card, and American Express.
Textbooks can be ordered on-line at
. Shipments cannot be
mailed to P.O. boxes. For further information, call
(559) 442-8261.
Business Services Office
The Business Services Office is responsible for collecting
and disbursing money on the Reedley College campus. This
includes collecting fees for parking permits, registration fees,
ASG card, and the disbursement of financial aid and payroll
checks. The Business Services Office is located in the Student
Services Building. Office hours are 8:00 a.m. to 5:00 p.m.,
Monday through Friday. Telephone (559) 638-0342, FAX
(559) 638-0357.
Cafeteria
The campus cafeteria provides appetizing food in pleasant
surroundings to staff and students. Meals and snacks are
available throughout the day. During the fall semester the
cafeteria is open 7 a.m. to 6:30 p.m. Monday through
Thursday, and Fridays 7 a.m. to 2 p.m. Summer hours will
vary. For further information, call (559) 638-0300, ext. 3321,
or (559) 638-0321.