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49

Student Support Services

2016-2017 Catalog

S

tudent

S

upport

S

ervices

Bookstore

The Clovis Community College Bookstore is operated for the

convenience of students. The store carries student textbooks,

supplies, andother articles of interest to the college community.

Business hours for the Clovis Community College Bookstore

areMonday through Thursday, 7:45 a.m. to 6:00 p.m., closed

on Fridays. During the beginning of each semester, hours and

days are extended.During the summer sessions, the bookstore

is open but on a shortened day schedule. Please refer to the

Clovis Community College Bookstore’s website for current

store hours. Bookstore’s phone number is (559) 325-5253;

fax number is (559) 325-5259.

Refund Policy

1. A receipt is required. Students must present their

current cash register receipt with the correct dollar

amount of the merchandise during the stated refund

period. No refund will be given without the original

receipt. Students have 5 working days from the date on

the receipt to return textbooks and 30 days for

non-textbook items.

2. All sales are final on scantrons, tradebooks/novels,

study aides, and various electronics and software

(if opened).

3. A full refund is given when a class has been cancelled

by the College and textbook(s) are in the same

conditions as initially bought. In other cases, there

may be a 10% handling/restocking charge.

4. Refunds will be issued in the same manner as paid (if

paid with a credit/debit card - refund will be made

to credit/debit card, not cash.)

5. Textbook condition: Books must be in new condition,

clean, free of all marks and erasures. Soiled, creased

or marked books will be considered a “used” book

and will be refunded at he used price (75% of new

book price). Wrapped, loose-leaf textbooks, e-books,

or boxed merchandise are non-refundable once opened.

6. Used textbooks are sold “as is.” Because these books

have been used by other customers prior to sale, the

Bookstore cannot guarantee the life expectancy of

any used books. Used textbooks must be returned

in salable condition.

7. Access codes are non-returnable if opened or if codes

are exposed.

8. No refunds will be given during the last four weeks

of instruction of any term.

9. The Bookstore reserves the right to make the decision

on the condition or salability of the merchandise.

Personal checks are accepted with valid I.D. and student

identification number. There is a $25 service charge for

all returned checks. Checks not clearing will result in

a hold on student records. The Bookstore also accepts

VISA, MasterCard, Discover Card, and American

Express. Textbooks can be ordered online at

http://mycampushub.com

. Shipments cannot be

mailed to P.O. boxes. For further information, call

(559) 442-8261.

Business Office

The Clovis Community College Business Office is responsible

for inquiries regarding student accounts, clearing of Business

Office holds, processing student refunds, sponsor billing, and

disbursement of payroll checks. The Business Office is located

in room AC1-260.

Office hours are 8:00 a.m. to 5:00 p.m., Monday through

Friday. Telephone: (559) 325-5319.

Cafe

The campus cafe provides appetizing food in pleasant

surroundings to staff and students. Meals and snacks are

available throughout the day. During the fall semester the cafe

is open 7:30 a.m. to 6:00 p.m. Monday through Thursday,

and Fridays 7:30 a.m. to 2:00 p.m. Summer hours will vary.

For further information, call (559) 325-5302.