

49
Student Support Services
2016-2017 Catalog
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tudent
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upport
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ervices
Bookstore
The Clovis Community College Bookstore is operated for the
convenience of students. The store carries student textbooks,
supplies, andother articles of interest to the college community.
Business hours for the Clovis Community College Bookstore
areMonday through Thursday, 7:45 a.m. to 6:00 p.m., closed
on Fridays. During the beginning of each semester, hours and
days are extended.During the summer sessions, the bookstore
is open but on a shortened day schedule. Please refer to the
Clovis Community College Bookstore’s website for current
store hours. Bookstore’s phone number is (559) 325-5253;
fax number is (559) 325-5259.
Refund Policy
1. A receipt is required. Students must present their
current cash register receipt with the correct dollar
amount of the merchandise during the stated refund
period. No refund will be given without the original
receipt. Students have 5 working days from the date on
the receipt to return textbooks and 30 days for
non-textbook items.
2. All sales are final on scantrons, tradebooks/novels,
study aides, and various electronics and software
(if opened).
3. A full refund is given when a class has been cancelled
by the College and textbook(s) are in the same
conditions as initially bought. In other cases, there
may be a 10% handling/restocking charge.
4. Refunds will be issued in the same manner as paid (if
paid with a credit/debit card - refund will be made
to credit/debit card, not cash.)
5. Textbook condition: Books must be in new condition,
clean, free of all marks and erasures. Soiled, creased
or marked books will be considered a “used” book
and will be refunded at he used price (75% of new
book price). Wrapped, loose-leaf textbooks, e-books,
or boxed merchandise are non-refundable once opened.
6. Used textbooks are sold “as is.” Because these books
have been used by other customers prior to sale, the
Bookstore cannot guarantee the life expectancy of
any used books. Used textbooks must be returned
in salable condition.
7. Access codes are non-returnable if opened or if codes
are exposed.
8. No refunds will be given during the last four weeks
of instruction of any term.
9. The Bookstore reserves the right to make the decision
on the condition or salability of the merchandise.
Personal checks are accepted with valid I.D. and student
identification number. There is a $25 service charge for
all returned checks. Checks not clearing will result in
a hold on student records. The Bookstore also accepts
VISA, MasterCard, Discover Card, and American
Express. Textbooks can be ordered online at
http://mycampushub.com. Shipments cannot be
mailed to P.O. boxes. For further information, call
(559) 442-8261.
Business Office
The Clovis Community College Business Office is responsible
for inquiries regarding student accounts, clearing of Business
Office holds, processing student refunds, sponsor billing, and
disbursement of payroll checks. The Business Office is located
in room AC1-260.
Office hours are 8:00 a.m. to 5:00 p.m., Monday through
Friday. Telephone: (559) 325-5319.
Cafe
The campus cafe provides appetizing food in pleasant
surroundings to staff and students. Meals and snacks are
available throughout the day. During the fall semester the cafe
is open 7:30 a.m. to 6:00 p.m. Monday through Thursday,
and Fridays 7:30 a.m. to 2:00 p.m. Summer hours will vary.
For further information, call (559) 325-5302.