Catalog_2017_2018_3-7

233 Course Descriptions 2017-2018 Catalog Office Technology 17 JOB RETENTION AND RESPONSIBILITIES 1 unit, 1 lecture hour, pass/no pass ADVISORIES: Eligibility for English 125 and 126. This course covers a variety of topics related to succeeding at work as an office assistant, an administrative assistant, a secretary, and/or a medical administrative assistant. Topics include job orientation, business office employer expectations, customer service, dealing with difficult coworkers in the office, goal setting and career planning, mentoring, continuing education, and business ethics. Students will also be asked to examine their personal lives to determine and correct any potential issues that may hinder their ability to maintain their jobs in an office. (A, CSU) 19V COOPERATIVE WORK EXPERIENCE, OFFICE TECHNOLOGY 1-8 units, 75 hours/unit paid employment or 60 hours/unit volunteer employment, pass/ no pass Supervised employment, directly related to student’s major in office technology. Students may enroll for a maximum of 8 units per semester. Students may earn a total of 16 units in work experience of which only 6 may be in COTR 19G. Note: Repetition of Cooperative Work Experience courses is allowable under Title 5, §55253. (A, CSU) 28 MEDICAL OFFICE MANAGEMENT SOFTWARE 1.5 units, 1.5 lecture hours, .5 lab hour, pass/ no pass ADVISORIES: English 126 or 128. This course introduces the student to medical office management software. Students will learn to enter patient information, insurance information, procedural and diagnostic codes, post charges and payments, schedule appointments, and generate reports. (A, CSU) 41 MEDICAL ADMINISTRATIVE ASSISTANT 3 units, 3 lecture hours, 1 lab hour, pass/no pass ADVISORIES: Office Technology 10, ability to type 35 gwamwith 3 errors or fewer/3-minute timing, English 125 or 130, English 126 or 128, and Mathematics 252 This course will present policies and procedures used in a medical facility. Attitudes, behavior, ethics, records, and office duties are some of the topics covered. (A, CSU) 42 MEDICAL DOCUMENT PREPARATION 3 units, 3 lecture hours, 1 lab hour, pass/no pass ADVISORIES: Office Technology 10, eligibility for English 125 and 126. This intense course covers health insurance plans, insurance claim forms used in a medical office, and diagnostic and procedural coding. (A, CSU) 44 FILING PROCEDURES 2 units, 2 lecture hours, pass/no pass ADVISORIES: English 126. This course is an introduction to basic rules of filing in alphabetic, numeric, subject, and geographical filing systems. Students will learn about the equipment and supplies needed, retention, retrieval, and the transfer phases of the record life cycle. Electronic records management will also be practiced. (A, CSU) 48 TODAY’S RECEPTIONIST 1.5 units, 1.5 lecture hours, pass/no pass ADVISORIES: Eligibility for English 125 and 126. Today’s Receptionist is a course where students will learn the proper use of the telephone, including basic communication skills, answering the phone, placing callers on hold, transferring calls, and taking complete messages. This course also includes handling mail, scheduling appointments, making travel arrangements, developing appropriate business relationships, and general front desk duties. (A, CSU) 150 BEGINNING KEYBOARDING 1 unit, .5 lecture hour, 2 lab hours, pass/no pass only ADVISORIES: Eligibility for English 125 and 126. This course provides students with an opportunity to learn to keyboard by touch. The course is software driven, allowing students to self-pace their skill level. Upon learning the keyboard by touch, the student will practice keyboarding to increase speed and accuracy. The student must key 25 words per minute in a 3-minute timed test with 3 or fewer errors in order to receive credit for this course. (A)